Frequently Asked Questions
Our standard operating hours are 7 am – 6 pm, from Monday to Saturday. We also have a 24 hr emergency electrical service for all after hours emergencies.
Yes, it is a requirement for your electrical contractor to provide you with an electrical safety certificate within 28 days of job completion. Repair work is exempt from this requirement.
We also provide electrical safety certificates following electrical safety inspections. We confirm your property has at least 2 residual current devices (safety switches) protecting all power and lighting final sub-circuits, and has smoke alarms installed in accordance with the Building Code of Australia. More information can be found here: https://www.commerce.wa.gov.au/publications/smoke-alarm-laws-fact-sheet
It depends on what type of electrical service you require. Upon request, we will provide upfront pricing before any electrical works are started. No one likes an unexpected bill, so this provides peace of mind. Remember, we do not charge for quotes!
In most cases, we can attend urgent or emergency jobs within a couple of hours. Occasionally, we will be unable to attend to jobs on the same day. In these cases, we are always happy to recommend another electrical contractor depending on your location. Nonetheless, we will always do our best to get your electrical work completed as soon as possible.
We accept EFTPOS, Credit Card, Electronic Funds Transfer, Cheque and PayPal. Payment terms are 3 days from completion of work.
By far, we’ve found the most common cause of a tripping RCD is a faulty appliance. Unplug every item within your property, and attempt to reset the RCD. If it holds, plug each appliance in, one at a time, to discover which one is faulty. If you find a certain appliance to be causing the RCD to turn off, either throw the appliance out or arrange for an electrician to repair it.
If the RCD will still not hold, there are many other possible causes. Contact us on 0488 857 399 to arrange for a licensed electrician to identify the problem and provide you with a free quote to repair the fault.
